Salesforce's Headless 360 sees rapid adoption with 4.5 million MCP calls since April launch
By
O'Ryan Johnson
A second-rack bagel that's nearly first-rack. Tasty stuff.
Summary
Salesforce's Headless 360 product, which lets customers access Salesforce data through AI interfaces like Cursor, WhatsApp, ChatGPT, Claude, or a terminal, has processed 4.5 million MCP calls and nearly a trillion API calls since launching in April. CEO Mark Benioff announced the adoption figures, noting the product is leading implementations. Additionally, Anthropic's use of Sales Cloud increased five-fold as its workers access Salesforce through Claude and Slack.
Key quotes
· 1 pulledIt's going to lead implementations, drive c
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