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First reported by bsky
Logic flaw in Meta's AI support chatbot allowed attackers to bypass 2FA and hijack Instagram accounts

Hackers exploit Meta's AI support chatbot to hijack high-profile Instagram accounts

By

Caleb Ecarma

1d ago· 13 min readenNews

Summary

Meta's AI-powered support chatbot was exploited by hackers to gain unauthorized access to high-profile Instagram accounts, including those belonging to companies and a top US military official. The hackers tricked the chatbot into changing the email address associated with target accounts, bypassing traditional security measures. This incident highlights significant security vulnerabilities in Meta's deployment of AI for customer support functions.

Key quotes

· 3 pulled
Hackers say that they used Meta's AI support chatbot to break into a host of high-profile Instagram profiles by asking the support bot to change the email address associated with the target account.
With Meta entrusting its artificial intelligence models to handle a growing number of tasks and services, the company has stumbled into an embarrassing security scandal.
Its support chatbot helped hackers gain access to Instagram accounts belonging to companies and a top US military official.
Snippet from the RSS feed
With Meta entrusting its artificial intelligence models to handle a growing number of tasks and services, the company has stumbled into an embarrassing security scandal: Its support chatbot helped hackers gain access to Instagram accounts belonging to com

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