Jeep 4xE Software Update Causes Vehicle Malfunctions and Strands Owners
By
croes
Fresh out the oven, still warm. Top of the tray.
Summary
A faulty over-the-air software update from Jeep caused major malfunctions in 4xE models, leaving many owners stranded and some in dangerous situations after their vehicles lost power. The update, released on October 10, effectively 'bricked' vehicles that installed it, prompting Jeep customer support to warn owners to exercise extreme caution and defer the update if they hadn't already installed it.
Key quotes
· 3 pulled"Please exercise extreme caution this evening if you have completed the update"
"If you have NOT completed the update and see the pop-up, please continue deferring..."
"A software update to Jeep 4xE models caused major malfunctions over the weekend – leaving many owners stranded and some in danger after their power failed"
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