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Hackers Exploit Meta AI Support Chatbot to Take Over High-Profile Instagram Accounts

By

Jason Koebler

4h ago· 4 min readenNews

Summary

Hackers exploited Meta's AI support chatbot to take over high-profile Instagram accounts, including the Obama White House account and Sephora's account, by simply asking the bot to change the email address associated with the target accounts. The exploit highlights the significant security risks of delegating customer support and critical account management functions to AI chatbots without proper safeguards.

Key quotes

· 3 pulled
Hackers say that they used Meta's AI support chatbot to break into a host of high-profile Instagram profiles by asking the support bot to change the email address associated with the target account.
The claims coincide with a series of high-profile Instagram account takeovers, including the Barack Obama White House account, the Chief Master Sergeant of Space Force's account, and Sephora's account.
The news shows the extreme risk associated with offloading support or critical functions to an AI chatbot.
Snippet from the RSS feed
The exploit shows the extreme risk of offloading technical support to AI.

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