Google Faces User Backlash Over Rocky Fitbit-to-Google Health App Transition
By
James Pero
Crisp on the outside, thoughtful on the inside. A keeper.
Summary
Google's transition from the Fitbit app to the new Google Health app has been problematic, causing user frustration and crashes. The article highlights how botched app updates can have serious consequences for tech companies, citing Sonos as a cautionary example. The launch of the Fitbit Air (a screenless fitness band) accompanied this rocky transition, and the article suggests Google is in damage control mode.
Key quotes
· 4 pulledIf there's one thing you don't want to screw around with as a tech company, it's apps.
Google apparently didn't get that memo because its recent shift from the Fitbit app to the newly christened Google Health has been… rocky.
People are crashing out over the recent app update, and it's not hard to see why.
I'd tell you to check the Google Health app to monitor your blood pressure, but that might just make matters worse.
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