Maximizing ERP Value Through Continuous Optimization and Proactive Support
By
Jagdish Mali
The bagel they save for the regulars. Don't skim, savour.
Summary
ERP implementation is just the beginning, not the end. Organizations often fail to realize expected value because systems become underutilized, misaligned with evolving business processes, and surrounded by manual workarounds. To maximize ERP value, companies must shift from a project-based mindset to a continuous optimization discipline involving proactive support, regular system assessments, user training, and configuration updates to close the gap between system capabilities and actual usage.
Key quotes
· 4 pulledERP implementation is only the starting point – not the finish line.
Organizations often declare success at go-live, yet many fail to realize the expected value because systems are left underutilized, misaligned with evolving business processes, and surrounded by manual workarounds.
To maximize ERP value, organizations must shift from a project-based mindset to a continuous optimization discipline.
Unused features, outdated configurations, and reactive support models create a widening gap between what the ERP system can deliver and how it's actually used.
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