Why AI won't accelerate your business processes as much as you expect
By
TheEdonian
Crackling crust, pillowy middle. The kind of bagel that earns a second cup of coffee.
Summary
The article argues that organizations are overly focused on process optimization, especially during market downturns, and that AI is being brought into these efforts with unrealistic expectations. The author re-read two classic books on process improvement (The Toyota Way and The Goal) and concludes that many optimization exercises are too simplistic and misunderstand what truly matters. The piece critiques the hype around AI-driven process acceleration, suggesting that real improvement requires deeper understanding rather than quick technological fixes.
Key quotes
· 3 pulledI have the feeling that every organization out there is, at least partially, focusing on process optimization, something that often happens when the market is down.
These days there is also the AI angle to the entire thing, and the unrealistic expectations that follow it.
Re-reading them made me realize that a lot of these process optimization exercises are too simplistic in nature, and often misunderstand what to focus on.
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