MIT and Wharton study reveals AI's contradictory impact on L&D productivity
By
Dr Philippa Hardman
Summary
A nuanced analysis of AI's impact on L&D (Learning & Development) professionals, drawing on a new MIT and Wharton study. The article argues that AI's effect on work is not simply good or bad, but both simultaneously — making workers faster in some areas while slower in others, better at certain tasks and worse at others. It explores the complex, contradictory reality of AI productivity gains in knowledge work, particularly in content creation and learning design.
Source
bskyMIT and Wharton study reveals AI's contradictory impact on L&D productivitydrphilippahardman.substack.comKey quotes
· 3 pulledThe AI debate is usually black and white — it's either saving us or ruining us. The reality is less convenient: AI's impact on our work and our roles isn't good or bad, it's both, at the same time.
More gets made, but about the same amount of work actually lands.
AI is making you faster AND slower, better AND worse at your job
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