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Why good website design gets killed in the boardroom

By

pumbaa

1mo ago· 3 min readenOpinion

Summary

A developer reflects on a recurring problem in web design: decision-makers override user-centered design with personal preferences, forgetting that websites are built for customers, not internal stakeholders. The article argues that good design dies in boardrooms when leaders prioritize their own tastes over research and user needs.

Key quotes

· 3 pulled
Your website is not for you
The website isn't for the founder, the marketing manager, or the board. It's for the person you've never met
The designer presents the work, they walk through the research, the reasoning, the journeys. Everyone nods. Then the decision maker says 'No. I want xxxxxx'.
Snippet from the RSS feed
A note from a developer who keeps watching good design die in boardrooms.

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