What Happens to Your Microsoft Tenant When Switching Cloud Solution Providers: A Practical Guide

Summary

This article addresses common customer questions about transitioning to or switching between Microsoft Cloud Solution Providers (CSP). It clarifies that the customer's tenant, identities, and Entra ID remain intact during the transition. However, it warns that significant changes occur at the billing, permissions, and support layers that require careful cleanup to avoid future issues. The article serves as a practical guide for what to expect during CSP transitions.