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Waymo autonomous vehicle drives off with passenger's luggage after trunk malfunction at San Jose Airport

By

Leanne Maxwell

29d ago· 2 min readenNews

Summary

A Sunnyvale man named Di Jin took his first Waymo ride to San Jose Mineta Airport, but the autonomous vehicle's trunk failed to open when he tried to retrieve his luggage. The Waymo drove off with his belongings still inside. Waymo offered him two options: pay for shipping the luggage back, or take two complimentary Waymo rides to their depot in San Francisco to retrieve it himself.

Key quotes

· 2 pulled
Di Jin said his first-ever Waymo ride to the San Jose Mineta Airport went pretty well Monday, until the car drove away with his luggage.
The company wants him to pay for shipping, or take two complimentary Waymo rides to the depot in SF to retrieve it.
Snippet from the RSS feed
A Sunnyvale man says the Waymo that took him to the airport neglected to open the trunk for him to retrieve his luggage before driving off. The company wants him to pay for shipping, or take two complimentary Waymo rides to the depot in SF to retrieve it.

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