User Returns Framework 16 Laptop Due to Quality Control Issues and Defects

Given my past experiences with X1 Carbon laptops breaking outside of warranty and the frustration that comes with replacing their components, I decided it was time to look for a replacement.

The Framework 16 was supposed to be the answer to my problems: a laptop that was designed to be repaired and upgraded, with a modular design that would allow me to replace components as needed.

The keyboard was the biggest disappointment. Several keys were either mushy or didn't register presses consistently, and the trackpad had a noticeable wobble and uneven click feel.

Despite my appreciation for what Framework is trying to do, I can't justify keeping a laptop that has this many issues out of the box.

I'm returning my Framework 16 and going back to the drawing board for my next laptop purchase.