User Experience: Frustrations Switching from Spotify to Apple Music
By
IncandescentGas
2mo ago· 6 min readenReview
100/100
Golden Brown
Bagelometer↗
A baker's-dozen of insight crammed into one ring.
Score100TypereviewSentimentnegative
Summary
The article describes a user's frustrating experience switching from Spotify to Apple Music, detailing specific features they miss from Spotify (like "radio for a song" and "shuffle liked songs") and finding Apple Music's UI confusing despite extended use. The user expresses regret for not taking detailed notes about their issues and indicates they would have stayed with Apple Music if these key features had worked well.
Key quotes
· 4 pulledI was continuously frustrated when I wanted to do something I used to do in Spotify, but couldn't find a way to do it in Music.
Also, in general, I just found the UI of Music really confusing, even after days of using it.
The two features I use most on Spotify are 'radio for a song' and 'shuffle liked songs' (of which I have some 5k... and I moved them over to Music into a playlist).
Had both of these gone well, I'd have stayed.
I should have taken detailed notes, but I didn't. I was continuously frustrated when I wanted to do something I used to do in Spotify, but couldn't find a way to do it in Music. Also, in general, I just found the UI of Music really confusing, even after
