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The Wetware Crisis: Understanding the Thermocline of Truth in IT Project Management

By

mooreds

9mo ago· 10 min readenInsight

Summary

Bruce F. Webster introduces the concept of a "thermocline of truth" in IT projects — a barrier that forms between those who know the true state of a project (typically technical staff) and those who need to know (management, executives, clients). Drawing an analogy from oceanography, he explains how this information barrier prevents honest communication about project status, risks, and problems. The article explores how this thermocline develops, why it persists, and the damaging consequences it has on project outcomes, including failed deliveries, wasted resources, and organizational dysfunction. Webster argues that breaking through this thermocline requires deliberate effort, transparency, and cultural change within organizations.

Key quotes

· 3 pulled
A thermocline is a distinct temperature barrier between a surface layer of warmer water and the colder, deeper water underneath.
In many large or even medium-sized IT projects, there exists a thermocline of truth, a line drawn across the project that separates those who know the true state of the project from those who need to know.
The thermocline of truth prevents dissolved oxygen from getting to the lower layer and vital nutrients from getting to the upper layer.
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[Updated 09/12/13 — fixed some links and added a few.]

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