The Decline of Quality in Products and Services
By
geox
A five-star bake. Worth schmearing, sharing, saving.
Summary
The article discusses the decline in quality across various products and services, highlighting issues like chipboard furniture, disposable clothing, and algorithmically generated content. It references a study on product quality from 1976 and laments the lack of craftsmanship and care in modern goods.
Key quotes
· 3 pulledThings are worse: chipboard furniture, T-shirts unrecognizable after a second wash, packaged foods with more preservatives than ingredients.
Nothing is made to be loved. Only to be bought.
In a study titled The Concept and Measurement of Product Quality (1976), researcher E. Scott Maynes observed that quality is an inherently subjective co
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