Synology's Anti-Consumer Policies Drive Away Longtime NAS Users
By
amacbride
9mo ago· 3 min readenOpinion
80/100
Golden Brown
Bagelometer↗
Pulled from the oven just right. Trustworthy, fact-dense, deeply satisfying.
Score80TypeopinionSentimentnegative
Summary
A long-time Synology NAS user explains why they will no longer purchase Synology products due to the company's recent implementation of customer-hostile policies. The author details specific issues including Samba connection limits, hardware lock-in requiring proprietary drives, and abusive software licensing practices that restrict functionality users have already paid for. The article serves as a warning to other potential buyers about Synology's shift toward anti-consumer practices.
Key quotes
· 5 pulledI probably won't be buying another Synology again
Their abusive, customer-hostile policies
They limit how many concurrent connections you can make
Hardware lock-in requiring proprietary drives
Abusive software licensing practices that restrict functionality users have already paid for
Synology has recently implemented some pretty user-hostile policies, which means my long-term love affair with them is going to end in heartbreak.
