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Survey: 60% of people use AI for mental health support, but 45% dissatisfied with advice

By

Marta Iraola Iribarren

12h ago· 5 min readenNews

Summary

A new AXA and IPSOS survey of 19,000 adults across 18 countries reveals that over 60% of people use AI for mental health support, yet 45% are dissatisfied with the advice received. The report also found that 68% of people are potentially affected by anxiety, stress, or depression, rising to 85% among 18-24 year olds.

Key quotes

· 3 pulled
More than six in 10 people seek mental health advice through artificial intelligence (AI), even though 45% are dissatisfied with the advice they receive
The latest edition of the annual Mind Health Report found that 68% of people are potentially affected by anxiety, stress or depression, even at mild levels
The figure rises to 85% among those aged 18 to 24 years
Snippet from the RSS feed
As incidences of anxiety, stress and depression rise worldwide, a new survey suggests more and more people are turning to AI chatbots for mental health support despite concerns about the quality of the advice they receive.

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