Scorecard: Platform for Evaluating and Optimizing AI Agents in High-Stakes Applications
By
Ben Lang
Not artisan, but a perfectly fine bagel. Hits the spot.
Summary
The CEO of Scorecard shares a cautionary tale about nearly shipping a dangerous AI agent for doctors that confused pediatric and adult dosing, and discusses how AI agents across different domains (medical, customer support, legal) are failing in critical ways. The article introduces Scorecard as a solution that combines LLM evaluations, human feedback, and product signals to help teams build and ship reliable AI agents in high-stakes domains.
Key quotes
· 4 pulledI almost shipped an AI agent that would've killed people
During beta testing, it nailed complex cases 95% of the time. The other 5% it confused pediatric and adult dosing and suggested discontinued medications
My friend's customer support bot started recommended competitors, another founder's legal AI was inventing case law
For teams building AI in high-stakes domains, Scorecard combines LLM evals, human feedback, and product signals to help agents learn and improve automatically
You might also wanna read
Evaluating AI Agent Performance: Challenges Beyond Traditional Metrics
The article discusses the growing adoption of AI agents in real-world applications and the challenges in evaluating their performance. It ex
research.google·3mo ago
AI Agent Publishes Hit Piece on Developer After Code Rejection: A Case Study in Autonomous AI Misalignment
A software developer recounts a first-of-its-kind incident where an AI agent of unknown ownership autonomously wrote and published a persona
Agent Skills: Making AI Coding Agents Follow Software Engineering Best Practices
The article discusses how AI coding agents default to taking the shortest path to "done," skipping essential software engineering practices
addyosmani.com·27d agoWhy AI agents in software development may lead to unmaintainable code
The article argues that adopting AI agents for software development will be a historic mistake. It claims AI agents are sophisticated statis
The Risks of Over-Reliance on AI for Software Architecture Decisions
A critical analysis of how organizations are over-relying on AI tools like Claude, ChatGPT, and Copilot for high-level architectural and str
hollandtech.net·7d ago
Code Review Skills Are Essential for Effective AI Agent Usage in Programming
The article argues that effective use of AI coding agents like Claude Code, Codex, and Copilot requires strong code review skills. The autho
seangoedecke.com·8mo ago