RunLLM: AI Tool for Resolving Support Issues with UC Berkeley Research
By
Ben Lang
Hand-rolled, kettle-boiled, baked to perfection. Worth every minute at the bakery.
Summary
RunLLM, an AI tool built on UC Berkeley research, resolves complex support issues by analyzing logs, code, and documentation. It claims to save 30%+ engineering time, reduce MTTR by 50%, and deflect up to 99% of support tickets. Trusted by companies like Databricks and Sourcegraph, it is available for free trials.
Key quotes
· 3 pulledBuilt on 10 years of UC Berkeley research, RunLLM reads logs, code and docs to resolve complex support issues.
Saves 30%+ eng time, cuts MTTR by 50%, deflects up to 99% of tickets.
Trusted by Databricks, Sourcegraph and Corelight—try for free on your product.
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