ASUS ProArt Monitor Failure and Warranty Frustration
By
c0nsumer
Crisp on the outside, thoughtful on the inside. A keeper.
Summary
The author shares their negative experience with an ASUS ProArt 5K PA27JCV monitor that died after 14 months due to a backlight or power supply issue. They criticize ASUS's warranty process, which requires shipping the monitor back with a 3-4 week wait, and note that replacements may have up to 5 dead pixels without being considered defective. The author expresses frustration with monitor reliability and warranty policies, ultimately deciding against OLED technology for their use case.
Key quotes
· 3 pulledWhen I switched from an iMac to a Mac mini in late 2024 I choose an ASUS ProArt 5K PA27JCV (24″, 60 Hz) for the monitor and while it looked great, it died after 14 months, seemingly with a backlight or power supply problem.
ASUS' warranty support requires shipping the monitor back, potentially waiting 3-4 weeks, and then getting a replacement.
And worse, the replacement could have dead pixels, as the ASUS warranty doesn't consider ≤5 dark pixels a problem.
You might also wanna read
Building a Crime Data Chatbot: J.E.F.F. Opens for Public Testing
The author is building a crime data chatbot called the "Judicious Explorer of Federal Files" (J.E.F.F.) designed to answer crime data questi
jasher.substack.com·1h ago
Using AI Speech-to-Text and Summarization to Condense Long Podcasts
The author describes using AI tools (speech-to-text and document summarization) to condense long-form podcasts like Lex Friedman's into a 10
jamiemaguire.net·1h ago
When asked what AI should fix, people said loneliness, not scientific breakthroughs
When Sam Altman asked what AI should solve, expecting answers about grand scientific challenges, the most common response from ordinary peop
agicomingsoon.substack.com·2h ago
3 steps to reclaim meaning and fulfillment from smartphone overuse, according to Arthur Brooks
Author Arthur Brooks argues that smartphones are disconnecting people from life's meaning, and offers three practical steps to reclaim fulfi
cnn.com·7h ago
How to use Android's Guest Mode to protect your privacy when sharing your phone
This article discusses Android's hidden Guest Mode feature that allows users to create a temporary guest profile on their phones, preventing
tomsguide.com·7h ago
Two months with Gemini on Android Auto: How Google's AI assistant improved my driving experience
The article describes the author's two-month experience using Google's Gemini AI assistant integrated with Android Auto while driving. Initi
share.google·8h ago