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Japanese SUMO Community Announces Closure After 20+ Years, Citing Sumobot Introduction as Breaking Point

By

phantomathkg

6mo ago· 39 min readenNews

Summary

A Japanese SUMO (Support Mozilla) community leader announces the end of their community after 20+ years of contribution, citing the introduction of a sumobot to Japanese knowledge base articles as the breaking point. The leader expresses deep frustration with the bot's behavior and describes the situation as a 'mass destruction' of their work, noting these changes were made directly on the production server without proper staging testing.

Key quotes

· 4 pulled
I am a locale leader of SUMO Japanese community. I have contributed to the Support over 20 years, before the beginning of support.mozilla.org.
Today, November 4, we decided to end our SUMO Japanese community.
In October 22, the sumobot was introduced to Japanese KB articles. I cannot accept its behavior and no words.
They are all happened on the product server, not on staging server. I understand that this is mass destruction of our work
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SUMO community discussions

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