Apple's iOS 27 introduces Call Context feature to streamline customer service calls
By
Michael Burkhardt
Sesame, salt, and substance. A flagship bake.
Summary
At WWDC26, Apple announced iOS 27 and a new feature called Call Context that aims to simplify customer service phone calls. The feature provides users with relevant information and context during support calls, making the process easier. Apple also highlighted Siri and Apple Intelligence as key updates, fulfilling AI promises made two years prior.
Key quotes
· 3 pulledCall Context shows you everything you'll need to know
Apple went above and beyond, and introduced far more than just what it unveiled at WWDC24
Siri and Apple Intelligence ended up being the star of the show, and Apple finally delivered on its AI promises from 2 years ago
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