How One AWS Employee Restored a Deleted Account and Demonstrated Corporate Accountability
By
mhuot
An everything bagel for the brain. Substantive, layered, well-seasoned.
Summary
The article recounts the author's experience with AWS deleting their 10-year-old account and the subsequent restoration of their data due to the intervention of a compassionate AWS employee. Despite initial gaslighting by support, the situation was resolved when a leader within AWS took personal responsibility, highlighting the power of individual accountability in corporate settings.
Key quotes
· 3 pulledMy data is back. Not because of viral pressure. Not because of bad PR. But because one human being inside AWS decided to give a damn.
I am devastated to read on your blog about the deletion of your AWS data. I did want to reach out to let you know that people in positions of leadership, such as my boss, are...
Sometimes all it takes is one person who actually gives a damn.
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