Heep AI: Automated Restaurant Communication System for Customer Service and Bookings
By
Mathis Vella
9mo ago· 15 min readenProduct
100/100
Golden Brown
Bagelometer↗
Slow-proofed and worth the wait. Worth its weight in flour.
Score100Typepress releaseSentimentpositive
Summary
Heep AI is an artificial intelligence system designed specifically for restaurants to automate customer communication. The AI host handles guest messages, calls, and bookings across multiple platforms including WhatsApp, Instagram, Messenger, and voice calls. It integrates with reservation systems like Sevenrooms and OpenTable, provides instant responses in any language, and operates 24/7 without requiring chatbot building expertise. The product was developed after identifying a need from restaurants struggling to manage high volumes of customer inquiries.
Key quotes
· 4 pulledHeep is your restaurant's AI host, handling guest messages and calls on WhatsApp, Instagram, Messenger, and voice
It connects to tools like Sevenrooms or OpenTable and replies instantly, in any language
Fully customized, no chatbot builder needed
I didn't plan to build this. It started with one restaurant that couldn't keep up with DMs and calls
Handle restaurant bookings, guest questions, and voice calls automatically. 24/7.
