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GameStop's Response to Ruined Switch 2 Consoles: From Disaster to Triumph

By

Patricia Hernandez

10mo ago· 3 min readenNews

Summary

GameStop faced a PR nightmare after selling ruined Switch 2 consoles but has turned it into a successful marketing strategy.

Key quotes

· 3 pulled
Console releases only happen every few years, so they’re a huge occasion for major retailers.
But what began as an undoubtable marketing fiasco has been fully embraced by the beleaguered retailer, as evidenced by their latest PR blast.
The games retailer saw endless negative headlines after one location ruined hundreds of consoles — and GameStop is still embracing the incident.
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The games retailer saw endless negative headlines after one location ruined hundreds of consoles — and GameStop is still embracing the incident

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