From Consultant to Pest Control Technician: Gaining Industry Insights for SaaS Development
By
tezclarke
A bagel you'd recommend to a friend without hedging.
Summary
An entrepreneur shares his experience taking an actual pest control technician job to gain firsthand industry insights for building vertical SaaS software. After noticing traditional companies becoming less accessible for research, he worked as a technician for 6 months, learning about the business operations, customer interactions, and pain points. The article details his journey from initial challenges (background checks, drug tests, truck issues) to valuable insights about the industry's needs, ultimately informing his SaaS development approach.
Key quotes
· 4 pulledI'd been doing white-collar sales consulting work for companies selling into traditional industries, and noticed companies have become less likely to offer their time for ride-alongs and research calls.
Not a shadowing day or research interview - a real job.
Why pest control? I was helping a renovation company with go-to market consulting. One of their projects was a beautiful home for a guy who sold his pest control company a few years back.
Background checks, company phone, drug tests, exams, and a truck that wouldn't start on day one.
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