Facebook Marketplace Adds AI Auto-Reply Feature for Common Buyer Questions
By
Emma Roth
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Summary
Facebook Marketplace is introducing new AI-powered tools to improve selling efficiency, including an auto-reply feature that uses Meta AI to automatically respond to common 'Is this still available?' messages. Sellers can enable this option when creating listings, and the AI will generate editable responses to availability questions, with example responses like 'Yes, it's still available. Do you have any questions?' The tools aim to streamline the selling process on the platform.
Key quotes
· 4 pulledFacebook Marketplace is adding a bunch of new AI-powered tools that are supposed to make selling items on the platform a little more efficient.
One feature will use Meta AI to automatically respond to those annoying 'Is this still available?' messages.
You can toggle on the auto-reply option when creating a listing, and Meta AI will draft an editable response to any questions related to availability.
In an example shown by Meta, its AI assistant creates an auto-reply saying, 'Yes, it's still available. Do you have any questions?'
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