Danish pension companies see sharp rise in customer satisfaction after years of decline
By
Lene Andersen
Not artisan, but a perfectly fine bagel. Hits the spot.
Summary
After years of declining popularity among private savers, Danish pension companies are experiencing a significant turnaround in customer satisfaction. The article highlights that especially the previously least popular companies have seen the biggest improvements. AP Pension's commercial director Janni Bové Schou notes the improvement didn't happen by itself. This shift occurs despite geopolitical turmoil and economic uncertainty, according to an annual survey by an independent Nordic analysis firm.
Key quotes
· 3 pulledAP Pensions kommercielle direktør Janni Bové Schou glæder sig over fremgangen i kundetilfredshed og understreger, at den ikke er kommet af sig selv.
Trods pæne afkast er pensionssektoren siden 2019 blevet stadig mindre populær hos opsparerne, men den udvikling vender nu markant.
Det sker efter et år præget af betydelig geopolitisk uro og stigende økonomisk usikkerhed.
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