Bridging the Gap Between Design Tools and Real Product Experiences at Slack

For most of my design career, Figma was where the real work happened.

If something felt slightly wrong in production, we'd go back and forth trying to articulate what 'it should feel like' in words.

There was always a gap between what I could show in a static design tool and what someone would actually experience in the product.

That gap started to feel especially wide when I began working on the search functionality in Slack.