Customer Reports Gandi Domain Registrar Holding Domain Hostage After Account Lock
By
ohgandihelpme
Crisp on the outside, thoughtful on the inside. A keeper.
Summary
A Gandi domain registrar customer reports that their decade-old domain is being held hostage after their account was locked during a two-year internet hiatus. Despite reaching out to the company's Abuse department for a week and even contacting the CEO directly via text, the issue remains unresolved with slow response times and unfulfilled promises.
Key quotes
· 4 pulledI was on a two-year internet hiatus. During that time my Gandi account with a decade-old domain name got locked
I have been emailing back and fourth with their Abuse department for the better part of a week and they're slow-walking me at best
I had assurances from the CEO, who I reached via text, that if it wasn't resolved today to text him back. He has now gone dark on me
I used to love Gandi, but they're holding my domain hostage
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