ClawEase: AI appointment booking automation for SMBs
By
Jiwei Zhang
Crumbles when you bite it. Light on filling.
Summary
ClawEase is an AI-powered business operator designed for appointment-driven small and medium-sized businesses (SMBs). It automates the entire appointment booking workflow by capturing customer inquiries across multiple channels (phone, WhatsApp, email, web forms), retrieving relevant information, checking availability, booking appointments, and sending confirmations. Unlike standard chatbots, ClawEase can learn existing web-based workflows to understand where information lives and how bookings are completed, helping SMBs reduce manual scheduling work and convert more inquiries into booked appointments.
Key quotes
· 3 pulledMany appointment-driven SMBs still handle customer inquiries across phone calls, emails, WhatsApp, and website forms, but rely heavily on manual scheduling work.
We built ClawEase to help automate that workflow.
What makes ClawEase different is that it is not just a chatbot. It can learn existing web-based workflows — where information lives, how availability is checked, and what steps are needed to complete a booking.
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