Challenges in Adapting to AI-Driven User Interactions
By
benswerd
Kettled twice. Extra chewy, extra trustworthy.
Summary
The article discusses the challenges faced by a company in adapting to users' preference for AI-driven interactions over traditional documentation. It highlights the need for improved AI responses and the company's efforts to revamp its documentation for AI-driven development.
Key quotes
· 3 pulledOur users didn't want to read our docs, they wanted to ask AI questions about them — and AI was giving them the wrong answers.
Sometimes it hallucinated APIs we didn't have, and we even once
The tools we're building are weird, and without a lot of explanation they can be hard to understand.
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