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Yale researchers investigate causes of AI chatbot errors and ways to improve reliability

By

By Mike Cummings

2h ago· 7 min readenNews

Summary

Yale researchers are investigating why large language models (LLMs) make errors, including hallucinations and misinterpretations, and are working to develop methods to make AI systems safer, more reliable, and more accountable. Two multidisciplinary teams are studying the roots of chatbot mistakes and misalignment with user intentions, aiming to improve trustworthiness in AI systems.

Key quotes

· 3 pulled
They hallucinate. They misinterpret. They make mistakes.
Two multidisciplinary teams of researchers associated with Yale are seeking to understand why AI systems become misinformed or misaligned with users' intentions.
The goal is to develop ways to make AI systems safer, more reliable, and more accountable.
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Two multidisciplinary research teams are seeking to understand why AI systems become misinformed or misaligned with users’ intentions and to develop ways to make them safer, more reliable, and more accountable.

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