CBA CEO warns corporate AI costs are rising faster than budgets, producing 'work slop'
By
Ana-Maria Stanciuc
The kind of bagel that ruins lesser bagels for you.
Summary
Commonwealth Bank of Australia CEO Matt Comyn warned that generative AI adoption in large corporations faces two major problems: rapidly rising costs that outpace budgets as task complexity increases, and the proliferation of low-quality AI-generated content he termed 'work slop.' The speech highlights growing concerns among corporate buyers about the practical and financial challenges of integrating generative AI into workflows.
Key quotes
· 3 pulledMatt Comyn, chief executive of the Commonwealth Bank of Australia, used a speech on Monday to flag two AI-adoption problems large corporate buyers have been working through quietly for several months.
The first is that the cost of running generative AI inside corporate workflows is rising substantially faster than most companies budgeted for as task complexity scales.
CBA chief executive Matt Comyn used the phrase 'work slop' to describe the low-quality AI output now flowing through corporate workflows, as token-billed AI costs scale with task complexity.
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