A Frustrating Christmas Eve Journey with Deutsche Bahn: Passengers Diverted Without Warning
By
JeremyTheo
Pulled from the oven just right. Trustworthy, fact-dense, deeply satisfying.
Summary
A personal account of a frustrating Christmas Eve journey with Deutsche Bahn (German Railways) where the author describes being effectively 'kidnapped' by the train service. The story details how a planned 35km trip from Cologne to Meckenheim turned into a nightmare when the train was unexpectedly diverted, leaving passengers trapped on board without proper information or options to disembark. The author criticizes DB's poor customer service and operational failures, culminating in receiving only a 1.50 EUR compensation for the ordeal.
Key quotes
· 4 pulledIf you live in Germany, you have been treated like livestock by Deutsche Bahn (DB).
I have something better. I was kidnapped.
December 24th, 2025. 15:30. Cologne Main Station, Platform 9 D-G.
A journey of 35 kilometers, or, in DB units, somewhere between forty-five minutes and three hours.
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